Refund policy

Return & Refund Policy

We want you to love what you wear. If something isn’t right, we’re here to help!

Returns

You may return items within 14 days of receiving your order.
Items must be:
- Unworn, unwashed, and in original condition
- With all original tags and packaging
Sale items and accessories (such as jewelry or undergarments) are final sale and cannot be returned.

Refunds

Once we receive and inspect your return, we’ll notify you via email.
If approved, a refund will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the item arrived damaged or there was a shipping error on our part.

Exchanges

We currently do not offer direct exchanges. If you’d like a different size or color, please return the original item and place a new order.

Damaged or Incorrect Items

If you received the wrong item or something arrived damaged, please contact us at Delicverail@gmail.com within 48 hours of delivery. We’ll make it right.